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FREE SHIPPING ON ALL ORDERS (AUSTRALIA WIDE)
Sizing Information Purchase a Ring SizerThe Jax Ring is as light as a feather and the most delicate piece in the ARDOUR collection.MATERIALS:- Solid 9ct or 18ct Yellow GoldCUSTOM SIZING:1. Select 'Custom' from the Size dropdown menu2. Click/Tap 'Add to Cart' 3. Click/Tap 'Add Order Note' and write your sizeFor any additional enquiries or for alternative metals, please contact us directly at info@williamedouard.com
Our ring size guide and ring sizers can be found and purchased here.
READY TO SHIPMany of our products are available for same-day shipment upon order placement. Please don't hesitate to reach out to inquire whether your selected product qualifies for same-day shipping.
MADE TO ORDERSome WILLIAM ÉDOUARD pieces are handcrafted to order and most often dispatched between 1 to 3 full business days, however some pieces may require between 1 to 15 full business days to produce.
RETURNS & RESIZINGWe happily offer a single-use exchange credit (excluding postage fees) on all orders (excluding the Letter Ring Collection, customised signet rings, wedding bands and engagement rings, and any other piece of a customised nature) should you change your mind within 14 days of receiving your purchase. For hygiene reasons, this excludes all earring purchases.
Our full Shipping & Returns Policy can be found here.
CUSTOM RING SIZING1. Select 'Custom' from the Size dropdown menu2. Click/Tap 'Add to Cart' 3. Click/Tap 'Add Order Note' and write your size
CUSTOM CHAIN LENGTHIf you would like to customise the length of chain for your necklace or bracelet, please contact us at info@williamedouard.com
ALTERNATIVE METALS & GEMSTONESIf you would like to customise your piece of jewellery with alternative metals or gemstones, please contact us at info@williamedouard.com
MATTE FINISHMatte finish is available on all of our jewellery upon request. If you would like a matte finish on your order, simply add your order to the cart, tap 'Add Order Note' and let us know.
Protect your jewellery by removing it when washing your hands, swimming, exercising, cleaning and before applying any kind of personal body product.Maintain your jewellery’s shine by avoiding contact with agents such as soaps, perfume, lotion, makeup, hair & cleaning products, etc. Always wear your safety backs with your earrings to prevent loss.If need be, wash your WILLIAM ÉDOUARD jewellery with a gentle hand soap, rinse well and dry completely with a soft cloth. Using jewellery dips or polishes is not recommended as they may contain harsh abrasives.Store your WILLIAM ÉDOUARD jewellery in its pouch or gift box for safe keeping when not being worn.
