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“READY TO SHIP” CHRISTMAS CUT OFF: 18 DEC | FREE SHIPPING ON ALL ORDERS (AUSTRALIA WIDE) | AFTERPAY AVAILABLE
The Letter Ring collection, available in 4.5mm or 7.5mm widths, uses negative space allowing you to create a one of a kind piece for yourself or as a personalised gift.
Copy and paste ♥ into the text field for a heart symbol or contact us at info@williamedouard.com to incorporate custom symbols of your choice.
- Solid 9k, 14k, 18k yellow, white, rose gold and sterling silver- High polish finish- Approximately 7.5mm width- Matte finish available upon requestOur rings are customisable in every way from width, thickness, texture, design and the addition of unique symbols, diamonds and gemstones. Please contact us at info@williamedouard.com for more information on our bespoke service.
Our ring size guide and ring sizers can be found and purchased here.
READY TO SHIPIf your chosen product (and size/metal selection) is in stock and ready to ship, the “Add to Cart” button with change to “Ready to Ship”, with your order often dispatched on the same-day or within 24 hours of being placed.Any “Ready to Ship” orders placed on weekends may not be dispatched until the following Monday.Our “Ready to Ship” policy does not apply to stated closure dates listed on our “Contact” page or if additional products in your order are not marked as ready to ship.MADE TO ORDERSome WILLIAM ÉDOUARD pieces are handcrafted to order and most often dispatched between 1 to 3 full business days, however some pieces may require up to 5 to 10 full business days to produce. Wedding and Engagement pieces may require up to 15 full business days to produce.If required urgently, we may be able to expedite the production time for certain products and offer same-day or 24 hour shipping. Please contact us at info@williamedouard.com to check whether this service may apply to your chosen product/s.RETURNS & RESIZINGWe happily offer a single-use exchange credit (excluding postage fees) on all orders (excluding the Letter Ring Collection, customised signet rings, wedding bands and engagement rings, and any other piece of a customised nature) should you change your mind within 14 days of receiving your purchase. For hygiene reasons, this excludes all earring purchases.Our full Shipping & Returns Policy can be found here.
CUSTOM RING SIZING1. Select 'Custom' from the Size dropdown menu2. Click/Tap 'Add to Cart' 3. Click/Tap 'Add Order Note' and write your size
CUSTOM CHAIN LENGTHIf you would like to customise the length of chain for your necklace or bracelet, please contact us at info@williamedouard.com
ALTERNATIVE METALS & GEMSTONESIf you would like to customise your piece of jewellery with alternative metals or gemstones, please contact us at info@williamedouard.com
MATTE FINISHMatte finish is available on all of our jewellery upon request. If you would like a matte finish on your order, simply add your order to the cart, tap 'Add Order Note' and let us know.
Protect your jewellery by removing it when washing your hands, swimming, exercising, cleaning and before applying any kind of personal body product.Maintain your jewellery’s shine by avoiding contact with agents such as soaps, perfume, lotion, makeup, hair & cleaning products, etc. Always wear your safety backs with your earrings to prevent loss.If need be, wash your WILLIAM ÉDOUARD jewellery with a gentle hand soap, rinse well and dry completely with a soft cloth. Using jewellery dips or polishes is not recommended as they may contain harsh abrasives.Store your WILLIAM ÉDOUARD jewellery in its pouch or gift box for safe keeping when not being worn.
